clogged up securus server

[marktoulson]

we use securus on a nearly daily bases and it is getting clogged up with old violation data and old users is there any way of removing the old UN-needed data

[Edu-IT]

Which version of Securus?

 

The system should automatically do database maintenance.

 

There's no way to remove data from the box. It's a tamper proof solution.

[marktoulson]

we are using version 6.00.46

[rad]

we ditched the thing after using it for a few years as all you ended up doing was trawling through rubbish. The new software launched at BETT this year was great looking, although I said, can I delete all the green things in one go. No was the reply, to which I walked away.

[Edu-IT]

Green things?

[billjenkins]

we use securus on a nearly daily bases and it is getting clogged up with old violation data and old users is there any way of removing the old UN-needed data

 

Hi,

Please call the Securus Support Hotline on 01932 251910. They will help with this issue immediately. Thanks, Bill

[Guest coquet636]

You need to get a signed letter from your headmaster and fax it to them. They will then show you how to wipe it clean.