Spiceworks Email Settings (lancsngfl)

[AWicher]

I'm having a problem setting up a new instance of spiceworks, the email settings to be more specific.

 

I have the following settings.

Outgoing: SMTP

outlook.lancsngfl.ac.uk

port:587

(Ticked "Requires authentication")

username:email address

Password:*************

 

Incoming: IMAP

outlook.lancsngfl.ac.uk

port:993 SSL

username:email address

password:*************

 

When i hit save and it runs a test it shows the following error:

 

Error on outgoing settings: Sending email from SMTP server failed: 550 5.7.1 Client does not have permissions to send as this sender

 

Running Version 4.7.52439 BTW

 

I got all the settings from my phone that can send and receive my work emails without problems. Has anyone got a working lancsngfl email spiceworks instance. Need to get a working support desk going again!

[kmount]

Sounds like it will work on your phone because you will be sending as [email protected] (the address used in the authentication up there).

 

I'd recommend creating a new email account on the lancsngfl infrastructure for your support desk and use this address as the username for email sending so the "client does not have permission to send as this sender" goes away.

 

If you're getting this regardless maybe you need to look at what it is trying to send as just incase it's a misconfiguration somewhere.

[AWicher]

You SIR, are a star!

 

How silly am i feeling.

 

It was a problem i was working last thing Friday and could not get my head around it. I now know, To much coffee can be a BAD THING?? Well, last thing friday afternoon.

FIXED

[kmount]

No need to feel silly mate, it happens.

 

Glad it's working now