Succesmaker Problem

[Ikhakh]

Hi Folks , this is a cheeky request, anyone have a valid RM support contract with successmaker, is it possible to get me the following document - TEC98857: 'What to do if you have changed your server's IP address'

 

Our support lapsed years ago dont really want to renew as we dont do anything RM apart from successmaker

 

Any help much appreciated

 

Thanks

 

Ikbal

[3s-gtech]

I can try to help you through, depends if your version is the same as ours.

 

Do you have a folder in C:\ called Resultsmanager? Should be a Bin folder in there, and a config file called asasrv (the Sybase server, should be your Successmaker server). Chage the IP in there, first thing.

[Ikhakh]

OK i will try this out let you know in a bit, we are version 1.3

[Ikhakh]

found nothing in the bin folder, only instance of the asasrv file was in C:\Program Files\Sybase\SQL Anywhere 8\win32 and it was blank?

[Ikhakh]

I have changed the ip in the only location i could find and that was using sybase central, and finding the SME database changing network details from old ip address to new one. When we run a new installation it still defaults to old ip address, must be a setting that was set as default in initial install ( i had nothing to do with this so have no idea what was done )