Hightower Posted September 6, 2010 Posted September 6, 2010 I'm trying to update SIMS.net on a laptop, and I'm getting the error: Access to C:\DOCUME~1\SYSTEM~1\LOCALS~1\Temp\GLB5.tmp has been restricted by your Administrator by location with policy rule {f8a64836-49e0-42a8-8036-310de3ec7f77} placed on path C:\Documents and Settings\systemadmin\Local Settings\Temp\* in event viewer. This user account has, and is still, successfully updating SIMS.net on other machines. It just seems to be this machine. The funny thing is, I've tried manually creating a file in this location and it writes as expected. Tried health checking policies/users/workstations, and obviously restarts. Anybody got any ideas before I commit to a rebuild?
Hightower Posted September 6, 2010 Author Posted September 6, 2010 Yes - completes successfully, but still doesn't allow the updates to run, and produces same error in Event Viewer
creese Posted September 6, 2010 Posted September 6, 2010 SupportNet is on a go sloooooooooooow, or stop. i'm sure in the recesses of my mind there is a solution to this.
creese Posted September 6, 2010 Posted September 6, 2010 Still no SupportNet. Does this path exist, it is similar to a path set in Sims.ini, it might be checking that.
Hightower Posted September 6, 2010 Author Posted September 6, 2010 The path exists, however the file in the error does not exist. I can manually add a file (i.e. test.txt) to the path so that proves the user has write permissions on this area.
creese Posted September 6, 2010 Posted September 6, 2010 Okay. I have done a search and it seems GLB5.tmp is Spyware.
Hightower Posted September 6, 2010 Author Posted September 6, 2010 Just tried to install Spybot S&D on one of the problem machines and got a similar error: Access to C:\DOCUME~1\SYSTEM~1\LOCALS~1\Temp\is-I6UE6.tmp\spybotsd162.tmp has been restricted by your Administrator by location with policy rule {f8a64836-49e0-42a8-8036-310de3ec7f77} placed on path C:\Documents and Settings\systemadmin\Local Settings\Temp\* Same goes for trying to install MalwareBytes on the same machine: Access to C:\DOCUME~1\SYSTEM~1\LOCALS~1\Temp\is-A2OJ8.tmp\MalwareBytes.tmp has been restricted by your Administrator by location with policy rule {f8a64836-49e0-42a8-8036-310de3ec7f77} placed on path C:\Documents and Settings\systemadmin\Local Settings\Temp\*
creese Posted September 6, 2010 Posted September 6, 2010 I reckon that is your problem, malware firmly embedded in the system.
Sylv3r Posted September 6, 2010 Posted September 6, 2010 If you haven't rebuilt it already perhaps a final "gpupdate /force" before you do.
Hightower Posted September 7, 2010 Author Posted September 7, 2010 Well, I scanned the servers and they are all clean (phew). So I have just rebuild the offending machines (only three of them), and now everything is tickety boo. Not sure it was Malware/Spyware, but a rebuild always does the trick with RM
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