[ms office - 2007] Old Emails Re-downloading as new

[leon032]

Hello All,

 

Im having a small issue with the company's emails. I had a user on Friday complain that his Outlook 2003 was re-downloading his previously read emails. Then today it happened to me with Outlook 2007 and another user with Entourage. All the company is set to using a web based email using POP accounts. Also, the option of leaving a copy on the server is selected. Since we are given 10gb of email space per user I thought it a good idea to leave a copy on the server. My question is why does this occur and how can I prevent it from happening to other users?

 

Thanks