[sims] reason 0!!!!!

[Sivadam]

We are running sims in our school ....... but the problem is we keep on getting this reason 0 does anyone know what it mean please we are kind of confussed now

 

One assumes you had checked KB72254 from SupportNet before posting to this thread??

 

 

And

Well done Creese!

[vikpaw]

Wait for the avalanche of posts starting 'I believe.....'

 

EDIT: I had a PM from the OP and I will help him through the problem.

 

... Good job - report back wont ya..?

[vikpaw]

The discussion concerning use of Capita SupportNet and support desks in general has been moved to a new thread here

 

http://www.edugeek.net/forums/mis-systems/60204-sims-supportnet-helpdesk-discussion.html

 

Please can any more posts here be on topic regarding the Reason 0 error. For the most part Creese is working through the issue with the OP and will hopefully report back with the resolution.

[enigmalive]

This is how I have managed to fix a reason 0 error before.

 

Reason 0 Fix

 

Take a backup using SQL Sesrver management Studio

 

Paste the following into the query windows and then click execute

 

use sims

go

exec sims.db_p_install

exec sims.db_p_grant

 

Wow !

worked like a treat !

Thank you so much.

 

(we upgraded SQL 2005 to SQL 2008 on to a new SBS 2008 server)

[matt40k]

Wow !

worked like a treat !

Thank you so much.

 

(we upgraded SQL 2005 to SQL 2008 on to a new SBS 2008 server)

 

SBS - Small business server?!? As in, not supported and has exchange? You have Exchange and SIMS (SQL) running on the same box??