SchoolComms

[imiddleton25]

Anyone using Schoolcomms - whole school communication system

 

We have used it for 3 months no problem now having proxy Authentication error 407

nothing has changed on the proxy , Schoolcomms say nothing changed at their end so short of a Microsoft update doing something struggling to find why its stoped working

[Sivadam]

Have you downloaded Version 6.0M (the latest version)?

[imiddleton25]

yes we have , been working with schoolcomms technical support for over a week now , just wondering if others were having same problem.

[Sivadam]

We have not had the problem here and we update Microsoft regularly.

[vikpaw]

No issues here, except once last week i couldn't log in due to internet issues.

Have you checked the connection settings? i presume you would have. Mine is set to 'use computer's default', but it can be specific.

does the user and computer with the issue have internet access?

might be worth trying another computer, with an admin account.

also, use the web interface as a back up, as that should bypass the actual desktop application, assuming you have internet access. the only limitation is you don't have management access so can't do imports etc.

[Sylv3r]

No issues here - are you behind a firewall etc such as smoothwall? We had to tweak a couple of things within the proxy settings for it to work through our smoothwall box originally.

[imiddleton25]

yes behing a firewall, can you remember what you had to tweak?

[vikpaw]

but i thought you'd used it problem free for 3 months..? has something changed on your firewall?