Netsupport Manager - Blanking Screen Issue

[bottletop]

Hi All,

 

Hope those who were at the Conference yesterday have now recovered.

 

I am having an interesting issue with NSM Tutor version 10.5.

 

The issue is this in a class I have a room of identical computers all lenovos all have been installed in the same way and all have had NSM installed in the same way. When I come to check the blank screen function it will blank some but not all.

 

- The computers have the same room name

- The computers have the same security key

- all other functions of NSM tutor work

- I currently have a call logged with netsupport software but have yet to get a responce back to my second email on this issue.

 

Many thanks

[bottletop]

issue resolved was being caused from a corrupt graphics card driver.