cookie_monster Posted May 14, 2010 Posted May 14, 2010 I updated my new Tom Tom a couple of days ago and it's created a few issues, I'd like to roll it back is there a 'supported' method? I can see the odd manual way but I'm not in the mood for trashing it. http://www.tomtomforums.com/tomtom-one-start-ease-xl-xxl/21655-new-firmware-9-022-installed-screen-problems.html Thanks.
sted Posted May 14, 2010 Posted May 14, 2010 think restoring a backup does it let me guess every now and again when driving the screen loses all roads?
cookie_monster Posted May 15, 2010 Author Posted May 15, 2010 Hmm I don't have a backup as it's brand new, I pluged it in to the home software and it updated it, Doh!!! The issue is the same as in the forum post "About everyother re-boot of the gps it has a very strange washed out color on the screen and at times will boot up with the screen completey off center. I will turn it off and turn it back on and it is fine. After 2 or 3 re-boots it does it all over agian.
kmount Posted May 15, 2010 Posted May 15, 2010 Take it back to the shop as faulty, get a new one on the older firmware?
cookie_monster Posted May 15, 2010 Author Posted May 15, 2010 I ordered it online so that would be a pain and I need it next week for a trip to France, it's something I can cope with for now they'll have to fix it at some point. I'll ring support next week.
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