DELL Optiplex 745 not downloading Windows Updates

[soveryapt]

Right, ok, so I have a suite of Dell Optiplex - most are 745, but there are a couple of 755 in there too.

 

I've rebuilt one of them as they are all getting a bit cluttered so I figured build one, image it, deploy it (not decided on which software I'll use for that bit yet, probably (being it is a workstation environment) just use CloneZilla to Image and then Image to Disk on the deployment, but I digress).

 

Now, I've tried to update XP using Windows Updates but every update is saying similar to the following:

 

Downloading Update for Windows XP (KB955759) (update 43 of 63)... failed!

 

Now, the internet is working fine and I've tried using both the CLEO Proxy settings and the CLEO Autoconfig settings. I can download stuff from Microsoft, such as IE8 and SP3, to ensure there aren't any issues there and those installed fine, it's just the Windows Update doesn't want to work for me.

 

Now, I do have the Microsoft Update installed and not just Windows Update, which I'm about to disable and try again, but if anyone has any other thoughts I'd be most grateful.

 

Cheers

Andy

[soveryapt]

Ok .. that seems to of cured a few things as now it's just Windows Update again, it seems to be downloading fine. I know that CLEO are having a lot of Proxy Issues though so also wondering if it could be linked to that .. but we'll see how it goes ..

 

[K.C.Leblanc]

@echo off

Echo Save the batch file "AU_Clean_SID.cmd". This batch file will do the following:

Echo 1. Stop the wuauserv service

Echo 2. Delete the AccountDomainSid registry key (if it exists)

Echo 3. Delete the PingID registry key (if it exists)

Echo 4. Delete the SusClientId registry key (if it exists)

Echo 5. Restart the wuauserv service

Echo 6. Resets the Authorization Cookie

 

Pause

@echo on

net stop wuauserv

REG DELETE "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate" /v AccountDomainSid /f

REG DELETE "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate" /v PingID /f

REG DELETE "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate" /v SusClientId /f

net start wuauserv

wuauclt /resetauthorization /detectnow

Pause

 

Save all this a batch file and run it on the PC. This can solve some WSUS issues.

[broc]

There is a text file called WindowsUpdate that will reveal all; it lives in the Windows folder. There will in all probability be error codes indicating reason for failure. Google these for more information.

[soveryapt]

Right .. managed to solve the issue the other day by reverting to Windows Update from Microsoft Update, however, having now installed office and not thinking to uncheck the option to use the Microsoft Update to keep the thing up to date I'm now getting an error and can't turn off Microsoft Updates.

 

Does anyone know where in the registry this is stored so that I can put it back to being Windows Update instead of MS updates?

 

Thanks

 

P.S. I've followed the MS KB articles about resetting the various things for the error but to no avail. I'll post a copy of the error in a moment which may assist.

[soveryapt]

Error details as promised:

 

[Error number: 0x800A0046]

Please change your Internet Explorer security settings

To save changes to your settings for this website, you need to enable userdata persistence for Internet Explorer. Complete the steps below, and then click Change settings to the left and try saving your changes again.

In Internet Explorer, on the Tools menu, click Internet Options.

Click the Security tab, click the Internet security zone icon, and then click Custom Level.

In the Settings dialog box, scroll to the Miscellaneous section.

Under Userdata persistence , select Enable.

Click OK and when the security warning dialog box appears, click Yes.

 

Read more about steps you can take to resolve this problem (error number 0x800A0046) yourself.

 

Anyone any suggestions?

[zx2012]

Have you set the proxy server address using proxycfg?

[soveryapt]

Have you set the proxy server address using proxycfg?

 

You know, I can't remember if I had or not, but the machine (having followed through the MS FixMe solution and it not working) has suddenly decided to start working, so I'm guessing there was a glitch that had stopped it working correctly when I initially "fixed it" but just started working itself now.

 

Now just to SysPrep the beast and image it.

 

Thanks for the various responses though. All been useful for the DHell machines that I truly love ..