Slight problem with Samsung N130 and Ruckus

[SimpleSi]

I'm not getting anywhere wit hdriver update.

 

I uninstalled the wireless from device manager and re-installed using lastest package from realtek site which is called

RTL8191_8192_SE_WindowsDriver_1085.23.1230.2009.F0049.P0406_ISS_1.00.0143.L

 

but when I look in driver details when I install it its shows

Driver Version: 1678.0.1019.2009

 

which is exactly the same as what they came with.

 

So not winning on that front

 

please let me know your driver versions

 

regards

Simon

[apeo]

Im sure we got our 'latest' drivers from somewhere else in the end.. I'll check with the other tech, maybe we can just send you the setup file if its different from the version you have.

 

Funnily enough we had an issue with the wireless today, with clients making bad choices for APs.. all of the laptops in an aread decided to go to just 1 AP. I had to manually fiddle with channels and powers to get the laptops to move to another AP and split the load.

[SimpleSi]

I only have the 802.11d setting out of those availabel to me

[SimpleSi]

Well going to try to eliminate roaming as an issue this afternoon - 2 classes next to each other are running all 39 netbooks and I've switched off all APs except the one closest to them.

[apeo]

Ok i found out from the other tech that we got our wireless drivers from Tosh, after much complaining they produced another driver. The link takes you to the driver page:

 

Toshiba WLAN Driver Download

 

Apart from the driver configs, the other thing that got it vaguely working was setting channelization to 20 on all APs.

[SimpleSi]

Well - saw some ill effects today.

 

They were using them in one class and 2 of them (which were up and running suddenly disconnected and wouldn't re-connect - they said no wireless available )

 

Switching them off and on and they were fine.

 

I wish I could square the circle with some of these working for some of you and not working for others.

 

I keep on thinking that the people who say they are working have just not noticed them failing yet

[apeo]

When i say its working.. it works most of the time.. the number of times it fails (like you described) isnt as often as before.. its kinda random now.

 

I totally know how you feel though as thats what we have to put up with.. Ruckus kit is great when it works but getting it to work...

 

Did you try the driver and altering the client configs and ZD configs?

[SimpleSi]

I'm about to try it.

 

Today I tried just running with 1 AP to elimate roaming issues but I still had disconnections.

 

I've asked net-ctrl if its OK to switch off all the clever stuff (like scanning for rogues and auto adjusting power levels) but the've not got back to me

 

I'm thinking of setting up a plain Buffalo AP in one class and setting half the laptops to use that their primary AP but is it worth it when others have had them fail on non-ruckus

 

I've got a parent helper in today so in desparation I've got him to set all the N130s to use 11b instead of b/g/n just to see if that makes any diff !

 

regards

 

Simon

[SimpleSi]

No - N130 refuses to install driver as it says what its got is the latest.

 

We'll see if the 11b setting does any good (or harm )

 

Time for bed said Zebedee

[jamesstoner]

Hi Guys,

 

Today we got 30 out, they all booted up to CTR ALT DEL screen.

 

26 of them connected first time, the other 4 needed a reboot and then they connected.

 

during the 1hr session 3 dropped out.

 

Im using same driver version, again when i try to upgrade it says i have same version.

 

Things we are thinking about

 

the building is farly new and the roof openers are wireless

hearing loop in the school

wireless solar panels

 

 

does anyone else have these in there school ? worth asking just in case!

 

J

[apeo]

No - N130 refuses to install driver as it says what its got is the latest.

 

We'll see if the 11b setting does any good (or harm )

 

Time for bed said Zebedee

 

Maybe its worth chasing the manufacturer for a driver like we did, or uninstall your drivers and try the tosh ones?

 

As for turning off the clever stuff well we've turned off adjusting for rogues and auto power levels well on most APs its still on. There are a few with it off and manually set. All APs have been set with a channel manually.

 

Its so funny that it has all these clever technology thats suppose to make it work better but yet to get it working we're turning it all off and manually setting it.

 

BTW Ruckus Kit does not like other APs on the network so if you're thinking of running a Buffalo AP thats in sight of a Ruckus AP... problems.

[SimpleSi]

Maybe I'm not communicating well.

 

I CANT GET THE B*&^%^%Y DRIVERS TO CHANGE

 

/RANT

 

I feel better now.

 

At the moment I don't believe it is a Ruckus problem because the drivers seem so rubbish in not giving me the sort of options I'm used to with other devices.

 

jamesstoner is gettting practically identical problems with completely different wireless infrastructure.

 

I'm asking myself why there are two version of N130s - one with atheros wireless and ones with realtek???

 

And which ones are being manufactured now.?

 

Can I buy the other ones and put them in?

 

BUT THE BIG ONE IS WHY WHY WHY DID THE SCHOOL GO AND BUY 25 DIFFERENET NETBOOKS TO THE ONES I'D TRIED AND TESTED WITHOUT SPEAKING TO ME!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

 

regards

Simon (at end of tether!!!!!)

[SimpleSi]

PS I love the Samsung support advice - upgrade everything to latest - if that doesn't work - reset netbook back to original config and try that

 

regards

 

Simon

[apeo]

Maybe I'm not communicating well.

 

I CANT GET THE B*&^%^%Y DRIVERS TO CHANGE

 

/RANT

 

 

Totally feel you pain, i was only responding to you earlier post that says:

 

N130 refuses to install driver as it says what its got is the latest.

 

I thought this meant you tried installing the driver (while the other driver was still on) and the system wouldnt install the tosh drivers because it detects it already had the latest drivers. If the system didnt have any drivers installed and was clean of these drivers then it cant possibly say it has a better driver because it doesnt have to begin with. By clean i mean removing all traces of the previous driver in safe mode... For example delete all traces of it in the usual places like:

 

C:\WINDOWS\Driver Cache\i386 
C:\WINDOWS\system32\drivers 
C:\WINDOWS\system

 

EDIT: When we had the issues, we logged the case with Tosh and after alot of chasing we eventually got a new driver which worked better.

Edited March 5, 2010 by apeo

[jamesstoner]

PS I love the Samsung support advice - upgrade everything to latest - if that doesn't work - reset netbook back to original config and try that

 

regards

 

Simon

 

 

I did the same just now!! exactly the same.

 

for your info we are running windows XP Pro

 

Also FYI Realtek is for UK hardware and Atheros is for products from Europe.

 

we buy from C2000 and westcoast and they all come with realtek, if you buy from europe disty then atheros.

 

Si, has the tosh driver actually helped you ?

 

J

[SimpleSi]

I'm only at the school Thursday pms

 

But I'm going to try and pop in and take one away with me.

 

Simon

[White_Fi]

Simon are you using captive portal or D-PSK at all?

[SimpleSi]

are you using captive portal or D-PSK at all?

 

 

(There'll be many a chuckle from fellow Edugeekers over that question )

 

I don't think so - never heard of them

 

These are plain XP home netbooks - not in a domain - just working with a simple mapped drive on a server to save files.

 

regards

 

Simon

[White_Fi]

 

(There'll be many a chuckle from fellow Edugeekers over that question )

 

I don't think so - never heard of them

 

These are plain XP home netbooks - not in a domain - just working with a simple mapped drive on a server to save files.

 

regards

 

Simon

 

Ok i hvae updated your support ticket with us.

 

I would like to set up an online meeting to view the ZD set up.

 

Please resond over at our support site.

 

Regards

Stuart

[SimpleSi]

I've got the school documenting failures every lunchtime/evening - got a call and a list of 13 NC10s that had failed to connect to network

 

Decided to divert to school ready to download logs to net-ctrl - got there and found they'd had electricians in who'd switched/tripped out the breaker powering the server - no ip - no internet :phew:

 

TGFT.

 

Taking one of the N130s home to try to get the little sucker to take a different Realtek driver!

 

regards

 

Simon

[apeo]

Taking one of the N130s home to try to get the little sucker to take a different Realtek driver!

 

regards

 

Simon

 

Good Luck Mate.

[SimpleSi]

Got the tosh drivers in and now got

1677.1.709.2009 as version number

 

where as the version I had in orig was

1678.0.1019.2009

 

which doesn't look like an improvement and I have no more options than before.

 

(I think it looks like each manufacturer tells realtek what features to enable on their version of the driver )

 

Si

[SimpleSi]

And installed the latest from realtek which put me back to

1678.0.1019.2009

[SimpleSi]

Need to start winning with this one

[apeo]

Need to start winning with this one

 

Sorry mate. It looks like its time to push samsung for drivers now as you've gone as far as you can with drivers you can find (you've done it to death in fact).