Printer - Black and White only?

[Edu-IT]

Have a printer connected to the network and a bank of computers can print to it in colour and then there's one that can't.

 

Any ideas? I've checked the printer preference and it's not set to greyscale or anything.

 

Connected to a network socket rather than locally to the machine and shared so they're all using the same driver.

[maniac]

Might be worth deleting the local version of the print driver from that machine. When windows machines make their first connection to a printer the machine makes a local copy of the printer driver. It's possible this may be corrupted which could give the results you're having.

 

Check the folder C:\WINDOWS\system32\spool\drivers

 

If I remember rightly you can quite happily delete the contents of this folder, although you may have to boot in safe mode to do so. Windows will then re-copy the files from the server when it re-creates the printer connection. (Just to be safe, I'd back the files up somewhere before deleting them)

 

Be careful if you have software like PDF creating utilities that use a virtual printer, as they also stash files in this directory, so deleting them can mess them up, problem is sometimes it's difficult to pick out what files relate to what driver as a lot of them just get put here by printer drivers not in subdirectories.

 

Mike.

[mac_shinobi]

Might be worth deleting the local version of the print driver from that machine. When windows machines make their first connection to a printer the machine makes a local copy of the printer driver. It's possible this may be corrupted which could give the results you're having.

 

Check the folder C:\WINDOWS\system32\spool\drivers

 

If I remember rightly you can quite happily delete the contents of this folder, although you may have to boot in safe mode to do so. Windows will then re-copy the files from the server when it re-creates the printer connection. (Just to be safe, I'd back the files up somewhere before deleting them)

 

Be careful if you have software like PDF creating utilities that use a virtual printer, as they also stash files in this directory, so deleting them can mess them up, problem is sometimes it's difficult to pick out what files relate to what driver as a lot of them just get put here by printer drivers not in subdirectories.

 

Mike.

 

download the server 2003 resource kit and cleanspl.exe is what you are after - run that on the client and it should fix the probs

 

http://www.microsoft.com/downloads/details.aspx?FamilyID=9D467A69-57FF-4AE7-96EE-B18C4790CFFD&displaylang=en

[maniac]

download the server 2003 resource kit and cleanspl.exe is what you are after - run that on the client and it should fix the probs

 

http://www.microsoft.com/downloads/details.aspx?FamilyID=9D467A69-57FF-4AE7-96EE-B18C4790CFFD&displaylang=en

 

Or you could do what he said

 

Didn't know that utility existed, you learn something new everyday, that was todays lesson.