Simple call centre type script

[Phillip1983]

Hi All,

 

not sure where to post this, but i have written a very simple script to pop the DDI and CLI on screen and send it to a webpage which then populates some simple fields and can enable a call center agent or message taking company to take calls and pass them to there clients.

 

like i said its only basic but i have provided it here for you to download...

 

http://www.p-web.co.uk/downloads/Simple_Call_Scripter.zip

 

Simple video demonstration here

[ame=http://www.youtube.com/watch?v=4D3XHaFH9RM]YouTube- Call center script and screen popping proof[/ame]

 

it uses the ASTassitent to get the DDI and CLI passes it on to the script i have written and then passes it to a formtoemail form to email the client you are taking calls for.

 

i have already deployed it to a small call center, but this script can be adapted to work with a MySQL database to produce billing etc....

 

i have provided some instructions in the read me, if you get stuck please post.....