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SIMS Autumn 09 Release - Experiences?


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  • 2 weeks later...
Posted (edited)

I'm trying to upgrade using solus2 as normal but getting a 404 error when its trying to download.

 

Anyone have any ideas to whats going on?

 

Have capita pulled the update?

 

The file NovaSatelliteSetup.exe was not downloaded correctly.

The web server gave the following error 
The remote server returned an error: (404) Not Found.

Edited by zag
Posted

I updated my post with the error message. Is there a seperate log file?

 

I have this directory created in my sims

 

C:\Apps\SIMS\1036da3b-b1b4-46ec-9326-8f87f3a591cf

 

3.61.589 to 3.61.610 Upgrade.zip

 

is in there but its only 1.8mb

 

I tried deleting the directory but it just downloaded the same thing again next time I ran solus :(

 

This is our sims.ini

 

SIMSDirectory=\\rgadmin\c$\apps\SIMS
SIMSSetupsDirectory=\\rgadmin\c$\apps\SIMS

Posted

I don't think its a config thing as its always worked in the past.

 

I can now download a bit more but its failing on another file

 

Has anyone else been able to download this update from solus recently? Looks like a problem with the webserver to me.

Posted

It isn't a problem with the webserver. It's the fact your setups directory (as defined in the sims.ini) is empty (of setups files). If you open up the folder \\rgadmin\c$\apps\SIMS there won't be any Setups files, such as simsinst etc. You should, I image, find a folder called Setups. Change SIMSSetupsDirectory= to

SIMSSetupsDirectory= \\rgadmin\c$\apps\SIMS\Setups or \\rgadmin\c$\apps\Setups and it should work. SOLUS won't download a entire setups directory, it's the way Capita stops anyone downloading SIMS, otherwise we'll be having to enter product keys and such.

(PS: Don't stay about it checking the school code, you can change that with a command line switch)

Sorry if it sounds blunt. Hope that helps.

Posted

Thanks matt40k for all your help, you were correct.

 

I just wish Sims would have error messages for this sort of thing.

 

Downloaded and updated fine as soon as I added the setups directory to the sims.ini file.

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