oalcock Posted September 23, 2009 Posted September 23, 2009 I have an issue with the HP Laserjet printer from English! Its missing out about half an inch of print down the left hand side. I have tried cleaning the toner, I have also done a factory restore. But I really cannot imagine what could be causing this. I want to leave stripping it to bits as my last resort if possible, as the printer itself isn't the best built I have seen by far, and I am sure it wont go back together perfectly as its got loads of little screws, and plastic clips and plates and allsorts. Please Help!!!
Tcsltd Posted September 23, 2009 Posted September 23, 2009 could be a drum problem by the sounds of it!!!
Tcsltd Posted September 23, 2009 Posted September 23, 2009 have you changed the toner to see if it is that??
oalcock Posted September 23, 2009 Author Posted September 23, 2009 The toner is quite new, could this still be the problem?
Tcsltd Posted September 23, 2009 Posted September 23, 2009 yeah ot could just be a faulty toner...worth a try!
mac_shinobi Posted September 23, 2009 Posted September 23, 2009 I would either say one of the following : * out of date driver * Engineer required to update the service mode on the machine as you can alter margins etc on the device itself either in the normal menu system or in the engineers service mode * Firmware on device is out of date and could do with updating * Application settings ie page setup and printer driver settings need margins etc adjusting and correct paper type , orientation selecting
banksy Posted September 23, 2009 Posted September 23, 2009 Sounds like a drum issue, take the drum out and take a look if its marked in that area. Paul
mac_shinobi Posted September 23, 2009 Posted September 23, 2009 Sounds like a drum issue, take the drum out and take a look if its marked in that area. Paul If its a drum ie PCU ( Photo Conducting Unit ) then it would be better to try and replace that - should be able to take it out and replace it with another one and if that solves it then it was obviously the drum, if by the left hand side you mean on the far left hand side ie where the margin normally starts and an inch inwards then something else possibly
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