ARD or Screen Sharing wont connect

[Boon72]

on 1 of my 4 Mac sites i look after, i cant access the server via either ARD or Screen Sharing, 3 of the sites are the same setup and the other 2 work ok

 

the Server remote management is on

 

I can use ARD to access all the iMacs on the network it just seems to be the Server that i cant access.

 

any ideas?

[SC-UK]

Hating to state the obvious and I'm sure you have checked this but is the firewall on the server turned on/set up differently to that on the workstations?

 

If not, I would still try setting it to "Allow all incoming connections" for a minute and see if this lets you connect. I have seen this happen before and turning turning this option on, before reverting back to normal again resolved it.

 

Tom

[SC-UK]

Also, try creating a user in workgroup manager and giving them access to use remote desktop. Then set the remote desktop to run using that users connection credentials - see if that makes any difference either?

[Boon72]

the firewall is not on and im connecting as the administrator, in finder i can connect to the server for shares but not screen sharing (or ARD) using the same info

[Boon72]

i can screen share from the server to a machine but not the return and ARD still wont connect.

 

according to the ports 5900 is open but there's no mention of 3283 any ideas how i can open this up?

 

ive been trawling for the terminal commands but so far haven't found what i need