SIMS Error 4319-7990-9000

[rob998]

The error 4319-7990-9000 comes up as soon as you open SIMS. When you click on solutions you get nothing. When you click ok SIMS will close. The message comes up everytime you open SIMS, so I cannot use it at all! I have attached a screenshot of the error.

 

As far as I am aware nothing has changed with SIMS or the SIMS server (I don't touch it). I have tried running the SIMSAPPLICATIONSETUP again but that doesn't do anything.

 

Any suggestions would be most welcome.

 

Many thanks,

[PhilNeal]

Please log a call if you haven't done so already. I would expect a fast turnaround.

[matt40k]

Seems like your SIMS has been upgraded, but your database hasn't.

[rob998]

Hi,

 

It turns out that the council had upgraded SIMS and decided not to tell me. Once I had copied the Setups folder from the admin server to the curriculum server, all the client updated and are now working.

 

So much for them keeping me informed!!

 

Thanks for the replies