Adobe CS3 Error - Gateway 0.0.0.0 **SOLVED**

[mbedford]

Discovered our first big problem with our Win 7 image today.

 

Environment: Win 7 Pro with Office 2k7, Vis Stud 2008 and Adobe CS3.

 

Symptons: When booting the machine, the network appears to be unresponsive, upon investigation, the gateway given by DHCP appears to be 0.0.0.0

 

Cause: Adobe CS3 installs the "Bonjour Service" which seems to cause some confusion with Windows DHCP client when getting an IP address.

 

Resolution: Disable the Bonjour Service, NOTE: For some reason its not always clear that its the bonjour service, its sometimes called

 

##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762##

 

Hope this helps

 

Mike

[EduTech]

Added to Wiki Software Knowledgbase:

 

http://www.edugeek.net/wiki/index.php/Error_-_Gateway_0.0.0.0

 

James.

[mbedford]

Thanks

[AngryTechnician]

Interesting that it's actually interfering with normal operations - I've been disabling this by policy for months simply because I disagree with having networking protocols running that are of no use to me. Also, I had always assumed it was being installed by Quicktime rather than CS3 (which we also use).

[Oops_my_bad]

How do you disable it?

[mbedford]

Open the properties of the service from services.msc

 

In "startup type" select "Disabled", apply and then restart the machine.

 

Mike