ITGPC Posted October 20, 2011 Posted October 20, 2011 HI ZeroHour Installed new P2055dn printer and having same offline issues. Can you send me the beta version firmware? Thanks
leathtech Posted October 27, 2011 Posted October 27, 2011 Hello ZeroHour, I could also use the beta firmware for my school... could you please PM when you have a chance. thanks!
Claddyburn Posted October 28, 2011 Posted October 28, 2011 I am also looking for the link to the beta software update as I am experiencing this problem. Thanks in advance for assistance
hallidaycs Posted November 3, 2011 Posted November 3, 2011 having the same issue re the offline link to the beta fix would be appreciated HP help an absolute joke
megamaxuz Posted November 8, 2011 Posted November 8, 2011 I need the link to beta firmware VERY AND VERY much!!! Thank you!!! PM is very very waiting for it
Goshmoss Posted November 15, 2011 Posted November 15, 2011 Hi ZeroHour, Could you please PM me beta fw. Thanks very much in advance! Gary
patriotolo Posted November 16, 2011 Posted November 16, 2011 Could you send me the link to the Beta firmware? The issue with p2055dn in our office is killing me. Thanks!
Gibbon Posted November 16, 2011 Posted November 16, 2011 I see everyone asking for this beta firmware. Do we really know if it solves this issue ? Anyway, it can't hurt, I would gladly have a download link also, please, for the sake of testing. Thanks in advance
RobFuller Posted November 17, 2011 Posted November 17, 2011 +1 really, I’m also starting to suffer with this problem and its defiantly come about since we went Win7 x64 and moved our printserver over to 2008R2. I've had so many problem with the printer only printing the first page then stopping, I think I've finally managed to get that working using the HP universal driver but not its starting to repeatedly go offline. Does anyone have the URL to this 'beta firmware'? Rob
Goshmoss Posted November 21, 2011 Posted November 21, 2011 It may or may not be related to the original problem, but see... MS kb 946198 "The print queue status is displayed as "Offline" on a Windows Server 2003-based print server if SNMP is enabled and if the printer devices do not respond to SNMP commands" Our print servers are on Win 2003 SP2, applied the patch but waiting for a good time to reboot! We had SMTP problems with a lot of printers last week (not just 2055's, other HP's and Oki's). Disabling SMTP in Printer Properties->Ports->Configure Ports brought the printers back online straight away. 2055s DHCP'ing has been only a very intermittent problem for us. Thanks ZeroHour for the Beta fw. I've applied it to a sample of 2055's Gary
PatGroves Posted November 23, 2011 Posted November 23, 2011 Hi ZeroHour Please can we have the beta firmware as we have the problem on new printers just purchased. Thanks Pat
themightymrp Posted November 28, 2011 Posted November 28, 2011 Please could you send me this too? Cheers
HP_CP Posted November 29, 2011 Posted November 29, 2011 I Would love to recieve the beta firmware! The SNMP fix only makes sure your printer doesn't display Offline, it still goes offline in the background
teknx Posted November 30, 2011 Posted November 30, 2011 Hello ZeroHour, Could you please PM me the beta firmware? I need it for a medical office, Thank you!
djRom Posted December 1, 2011 Posted December 1, 2011 Can I get a copy of the firmware? I was running for years without any issue but all of a sudden it just started happening. Thank you.
ZeroHour Posted December 1, 2011 Posted December 1, 2011 I have sent out another batch of links with instructions, please let me know if you have been missed.
djRom Posted December 1, 2011 Posted December 1, 2011 Unfortunately I am still having the same issue. I tried the suggestion of disabling SNMP. I also decided to turn off IPv6 since it's not being used in my case. As soon as I did that and they restarted their printer the printer came on and started printing right away. Instead of taking upwards of 10 minutes to come out with one report. So I will report back if it keeps it going or if the printing continues to hang up.
TomHSP Posted December 6, 2011 Posted December 6, 2011 We have the same Problem. Could you PM us die Firmware too? Thanks a lot.
Toves Posted December 8, 2011 Posted December 8, 2011 Hi, my P2055dn seems to have developed this "offline" problem. Could you send me a link to the beta firmware to try. Thanks.
Toves Posted December 8, 2011 Posted December 8, 2011 Hi, my P2055dn seems to have developed this "offline" problem. Could you send me a link to the beta firmware to try. Thanks. I'm not 100% sure what I did but the printer now prints! Many thanks for the link. T
ZeroHour Posted December 8, 2011 Posted December 8, 2011 I'm not 100% sure what I did but the printer now prints! Many thanks for the link. T They can be erratic and repowering usually brings them back for a few days.
timm Posted December 9, 2011 Posted December 9, 2011 Hi ZeroHour We're having this issue with the new 2055dn at our work can you send me the beta version firmware? Thanks Timm
jackypilou Posted December 13, 2011 Posted December 13, 2011 Hello Got the issue here as well. If you mind send me the beta firmware please. On my side, the printer also "reset" its configuration to BOOTP from time to time. Is that occuring on your sides as well ? Another pb I have is Im unable to connect to the web server, always saying "System is initializing..." Any advices ? Thx for the help
Brainz Posted December 23, 2011 Posted December 23, 2011 Hello ZeroHour, Same problem here on multiple 2055dn's. Can i please have the link to the Beta firmware? Thanks!
featured_spectre Posted December 23, 2011 Posted December 23, 2011 I think to stop this thread overgrowing with requests @ZeroHour should post up the link in a stickied thread
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