holdenburg Posted August 12, 2011 Posted August 12, 2011 I flashed the printer with the HP firmware online however the issue persists.. It goes Offline Can you please provide me with the link? Thank you...
stras Posted August 15, 2011 Posted August 15, 2011 Hi Zerohour, I Can’t believe that this is still an issue, we have five of 2055’s, all with the same symptoms posted on this site, yet HP still refuse to admit a problem… could you please send me a link for the beta firmware Thanks!
holdenburg Posted August 16, 2011 Posted August 16, 2011 I flashed the printer with the HP firmware online however the issue persists.. It goes Offline Can you please provide me with the link? Thank you... Zerohour - Thank-you! The link worked!
DiFulmer Posted August 16, 2011 Posted August 16, 2011 Hi ZeroHour, Our P2055DN is also having troubles. Will you please PM me the wonderful beta software I see has worked so well for the others? Thank you so much!
avdlaan Posted August 16, 2011 Posted August 16, 2011 Hi ZeroHour, I'm experiencing the same issue. Would you be able to send me the link as well? Thanks for all that you've done here! Adrian
ZeroHour Posted August 17, 2011 Posted August 17, 2011 Glad its working for most of you, please dont forget to hit the button at the bottom of the page to let more know 2
sly888 Posted August 17, 2011 Posted August 17, 2011 Glad its working for most of you, please dont forget to hit the [ATTACH=CONFIG]11028[/ATTACH] button at the bottom of the page to let more know Great work you're doing ZeroHour! Please could you PM me the link for the firmware? Cheers
mquinn0908 Posted August 18, 2011 Posted August 18, 2011 Dear ZeroHour, I am having the same problem on a brand new P2055dn printer--would really appreciate the fix (beta firmware link). Thank you very much! Mandy
mquinn0908 Posted August 18, 2011 Posted August 18, 2011 Thank you ZeroHour! I just sent the firmware to printer so now I will keep an eye on it to see if it resolved our problem. Thank you again.
shuransk054 Posted August 22, 2011 Posted August 22, 2011 ear ZeroHour, I am having the same problem on a brand new P2055dn printer--would really appreciate the fix (beta firmware link). Thank you very much! ShuraNsk
scorpion Posted August 22, 2011 Posted August 22, 2011 Hello ZeroHour, Can you please also send me a link for this Beta Firmware. Newest version from HP website (20101025) and all fixes I have seen listed on this forum have not solved our offline issue. Your firmware is my last hope. Thanks in advance. Mike
blcooper Posted August 23, 2011 Posted August 23, 2011 Hehe, it was not a holiday I can tell you that, still so tired from it all Hi ZeroHour Please can you PM or email me the link and/or firmware so I can get this resolved ASAP. Many thanks Ben
jslater Posted August 23, 2011 Posted August 23, 2011 Hi, having the same problem here with a 2055Dn, any chance of a PM, with the link to the firmware upgrade? Cheers.
fogelsong Posted August 25, 2011 Posted August 25, 2011 ZeroHour: I think it's great that you're offering up beta firmware for the HP P2055dn. HP is not doing a good job of responding to these obviously common problems. Could you provide me with a copy? I just installed new two P2055DNs for a client last night and one of them is acting up on me like described in this thread. I'd like to try the firmware update before returning the printer to HP.
mbelsky Posted August 29, 2011 Posted August 29, 2011 Hello ZeroHour! (Is that a reference to the DC comics story-line?) I would really appreciate if you could PM me the info about the beta firmware! TYIA!
CTolson Posted August 31, 2011 Posted August 31, 2011 Zerohour, I have been racking my brain for days on this! Finally, I come to this site and you have a fix! Do you mind sending me the link so that I can finally resolve this issue?
lklady Posted August 31, 2011 Posted August 31, 2011 I am so thankful I found this site! Same issues here -- and its very challenging. Zerohour, can you please provide me the file as well? thank you! Lanelle
IchiroA Posted September 1, 2011 Posted September 1, 2011 Hi Zerohour, I have 2 of these printers that have been driving me crazy! Sounds like your fix is the key! Can I get a copy? Thanks!
mbelsky Posted September 1, 2011 Posted September 1, 2011 ZeroHour, TY for sending me the Beta firmware. Unfortunately, our offline issues seem to have increased in frequency from 1-2/day to about every hour, so I'm going to revert back to the newest firmware listed on HP's site. After the Beta firmware failed to fix the issue for us, I also tried the suggestions to disable TCP/IP(v6), disable SNMPv1/v2, uncheck Multicast IPv4 and change connection timeout to 5. I also updated all the PCs to the newest PCL6 print driver, v. 61.093.02.77. Since this seems to be working for others, I thought I'd clarify something you said in the PM you sent me. You had said that you didnt notice a firmware version change if your running the latest firmware prior to installing the BETA. I can verify that the Firmware version remains at 37.12.IR6508, but I did notice that the Firmware Date Code (from the Device Config Page) changed from 20101025 to 20100308. This way users can verify if the firmware installed. TY for your efforts!
ZeroHour Posted September 1, 2011 Posted September 1, 2011 ZeroHour, TY for sending me the Beta firmware. Unfortunately, our offline issues seem to have increased in frequency from 1-2/day to about every hour, so I'm going to revert back to the newest firmware listed on HP's site. After the Beta firmware failed to fix the issue for us, I also tried the suggestions to disable TCP/IP(v6), disable SNMPv1/v2, uncheck Multicast IPv4 and change connection timeout to 5. I also updated all the PCs to the newest PCL6 print driver, v. 61.093.02.77. Since this seems to be working for others, I thought I'd clarify something you said in the PM you sent me. You had said that you didnt notice a firmware version change if your running the latest firmware prior to installing the BETA. I can verify that the Firmware version remains at 37.12.IR6508, but I did notice that the Firmware Date Code (from the Device Config Page) changed from 20101025 to 20100308. This way users can verify if the firmware installed. TY for your efforts! Out of interest were you running the latest firmware before putting the firmware I have on? We had done this to a fully updated printer before the beta firmware so I am not sure if it works differently with older->beta Thanks for the feedback.
mbelsky Posted September 1, 2011 Posted September 1, 2011 Out of interest were you running the latest firmware before putting the firmware I have on? We had done this to a fully updated printer before the beta firmware so I am not sure if it works differently with older->beta Thanks for the feedback. We were running the newest (20101025) firmware before installing the BETA. I have just reinstalled the newest firmware and we'll see what happens.
nmltechservices Posted September 6, 2011 Posted September 6, 2011 I've been having this same problem. ZeroHour, could I please have a link to the beta firmware. Thanks in advance
kingrohan27 Posted September 7, 2011 Posted September 7, 2011 Hi ZeroHour same problem here like everyone else. Access to the beta firmware would be great thanks!
icare2much Posted September 9, 2011 Posted September 9, 2011 Zerohour, just wanted to say thanks again as this definitely solved the issue of printers falling off network. We've had a couple of issues where some and only some PDF files take ages to print (2-5 minutes) but that's a small trade-off to the previous issue. Keep up the good work. You have no becomes a legend in my eyes... Cheers
ZeroHour Posted September 9, 2011 Posted September 9, 2011 Zerohour, just wanted to say thanks again as this definitely solved the issue of printers falling off network. We've had a couple of issues where some and only some PDF files take ages to print (2-5 minutes) but that's a small trade-off to the previous issue. Keep up the good work. You have no becomes a legend in my eyes... Cheers Hi Np, I hope you continue to find EduGeek useful in the future as well Cheers
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