mbelsky

We were running the newest (20101025) firmware before installing the BETA. I have just reinstalled the newest firmware and we'll see what happens.

ZeroHour, TY for sending me the Beta firmware. Unfortunately, our offline issues seem to have increased in frequency from 1-2/day to about every hour, so I'm going to revert back to the newest firmware listed on HP's site. After the Beta firmware failed to fix the issue for us, I also tried the suggestions to disable TCP/IP(v6), disable SNMPv1/v2, uncheck Multicast IPv4 and change connection timeout to 5. I also updated all the PCs to the newest PCL6 print driver, v. 61.093.02.77. Since this seems to be working for others, I thought I'd clarify something you said in the PM you sent me. You had said that you didnt notice a firmware version change if your running the latest firmware prior to installing the BETA. I can verify that the Firmware version remains at 37.12.IR6508, but I did notice that the Firmware Date Code (from the Device Config Page) changed from 20101025 to 20100308. This way users can verify if the firmware installed. TY for your efforts!

Hello ZeroHour! (Is that a reference to the DC comics story-line?) I would really appreciate if you could PM me the info about the beta firmware! TYIA!