[ms office - 2003] Word saving 0kb files

[Paid_Peanuts]

We are experiencing issues once a fortnight for example where out of a class of 30 students there may be 2 of them where their Word document saves to their directory. However the file it saves is only 0kb.

When opening the file it loads but is blank - work gone, sorry, do it again time.

There are no network issues, I can continuously ping all machines in a room and never experience any dropped pings. The file server which their files resides on is massively underutilized so that isn’t the issue. The file permissions on their directories are ok and as they should be.

 

I am at a loss to know what else to do - has anyone else come across this and found a fix?

 

Any help appreciated.

[cromertech]

I had this recently but it was folder permissions not file. Check if the folders are set to read only or take a look at the bottom of this ms article

How to troubleshoot errors when you save Excel files

[Admiral208]

i had the same problem, it too was folder permissions. The students needed the 'Delete' permission and this solved it.

 

James

[Cache]

i had the same problem, it too was folder permissions. The students needed the 'Delete' permission and this solved it.

 

James

 

Might also need the modify permission too.