techyphil Posted January 4, 2009 Posted January 4, 2009 Just wondering if anybody connecting to work this holiday via rdp is having problems. It was working fine the friday I left, but now its extremely slow and I'm wanting to do an update on the server before everyone get's in tomorrow. Just hope the server room's not overheated! My school site is using the EMBC network. Cheers
DrPerceptron Posted January 4, 2009 Posted January 4, 2009 Could just be the holiday... Orange Broadband and its previous incarnations have always been rather sketchy at Xmas/NY maybe because so many people are selling their uneaten brussel sprouts on ebay for over £15... 1
kmount Posted January 4, 2009 Posted January 4, 2009 Just logged straight into a server via RDP into EMBC with no problem. Doesn't help! Sorry... Might be worth grabbing a download from/to the server to eliminate/incriminate bandwidth related problems and point fingers elsewhere. 1
techyphil Posted January 4, 2009 Author Posted January 4, 2009 Request timed out. Request timed out. Request timed out. Request timed out. Ping statistics for *: Packets: Sent = 4, Received = 0, Lost = 4 (100% loss), I managed to login to the server hosting the gateway access and restart it. Its back up and still dead slow. It just about comes up with the login screen. However pings are timing out. Arg!!1
kmount Posted January 4, 2009 Posted January 4, 2009 The fact it came back up is promising.... If you modify your RDP settings down to 800x600 and very low colour depth; does it improve? (Trying to fault bandwidth...)
techyphil Posted January 4, 2009 Author Posted January 4, 2009 Ok, thanks for your attempts, I'll try get a download from it. See if its crap lol. Typical isnt it. Remote access so I can get a head start and defrag, then this happens.
techyphil Posted January 4, 2009 Author Posted January 4, 2009 Ok, I found a 1mb file and the download speed was 2kB/sec
Oops_my_bad Posted January 4, 2009 Posted January 4, 2009 Are you going straight in over RDP or are you tunneling it through a VPN? Could be EMBC, could be Orange throttling VPN/RDP traffic (afterall... VPN?RDP traffic could be classed as business traffic, and it is a business connection you are using, isn't it?) With us we have to periodically restart the switch provided to us by our LEA for internet connectivity as it just eventually grinds to a halt
techyphil Posted January 4, 2009 Author Posted January 4, 2009 Its a VPN ( SSL-Explorer ) over port 443. I think i'm screwed. However, does this mean that when I go into work tomorrow the internet would still be extremely slow for the school? I have a good feeling something needs to be restarted. You'd think that the network would be faster during the holidays as there are no schools using the EMBC network?
kmount Posted January 4, 2009 Posted January 4, 2009 EMBC into Northamptonshire is fine as I'm happily remoted into a few of my boxes currently with no problems. I suppose your best bet is to persevere and get logged onto a box there and try and ping the EMBC router, and then the proxy upstream, and then (if you have a suitably firewalled host) a www target to see where the issue lies. Which LA are you with?
kmount Posted January 4, 2009 Posted January 4, 2009 oOo, you're in Northants ... We're in Rothwell from the Kettering Exchange and there's no problem here, nor upstream to the proxy, & beyond. Perhaps more local?
techyphil Posted January 4, 2009 Author Posted January 4, 2009 Yeah perhaps its just Northampton. Oh my nan lives in rothwell Im in Moulton, just up the rd infact from Rothwell. 15min drive.
kmount Posted January 4, 2009 Posted January 4, 2009 Ah yes, good ole' Moulton Park. Thing is though, my link goes to Kettering and then to Northampton before EMBC so it can't be that ..... =/
GrumbleDook Posted January 4, 2009 Posted January 4, 2009 Just tried a few tests and they have come back fine both over VPN and native RDP (I know ... not following my own rules!) I can see lots of 'small' bits of activity on your line but not much. When you do get a connection you could always try and see if you can do a pull of a large file from somewhere to see whether it is incoming or outgoing traffic that is the issue. Failing that ... leave it until next weekend. It is the holidays and the weekend. Chill! I'd really like to set up a complete test connection for times like this ... allow people to test VPN / FTP / email etc and compare it against what they are getting from their school. It would help to eliminate some of the possible faults.
techyphil Posted January 5, 2009 Author Posted January 5, 2009 Just to up-date you all. It's a fault with the line itself. A BT engineer has been in today cleaning the fiber cable and testing the connectivity. It took about an hour and its suddenly working. However, they phoned a few hours later to report CRC errors and asking if the internet was still working. At the time of the call it was. At 5ish I went to go home, and Boosh - It doesnt work again. They're dealing with it tomorrow now.
techyphil Posted January 6, 2009 Author Posted January 6, 2009 Well we had a guy from affiniti out today. He tested our cisco router first thing this morning. It took him 4hours to replace it with the running config from our old cisco router. It proved that it was not the cisco router. However, the cisco router he was going to replace it with was half the spec of the old one, so decided to put back the old one. He is 99% sure its not the router. Anyway, after putting it back the internet was back up and running. UNTILL NOW! Its gone down again, I can't remote in any more. Arrrg.
kmount Posted January 6, 2009 Posted January 6, 2009 Does your location have a redundant fibre pair ran in? In the times we've had failures the first port of call was for BT to switch the fibre over onto the second pair.
techyphil Posted January 7, 2009 Author Posted January 7, 2009 hey kmount Yeh we've got 2 lines coming in. BT won't touch it until our router has been replaced. So Affinity are coming on site first thing Thurs to replace it with a better router! Its weird how random it is.
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