danboid Posted October 22, 2008 Posted October 22, 2008 We had a machine that was running Outlook 2003 that died on us recently. You could not get to the Windows desktop to run anything (complaining about missing exporer.exe even though it was still there) and sadly the user didn't export their outlook data to a .pst file before the machine died. We tried using Windows to repair the install but that was no use as its obviously a hardware fault as booting Linux off a CD fails too. I've tried booting the HD on a couple of machines to no avail. Fortunately, the hard drive is still readable so we're hoping there is a way to recover the Outlook 2003 calendar and contacts even though we can't run Outlook to export it all into a .pst. The replacement machine is running Outlook 2007- will this be a problem? Where does Outlook 2003 store calendar and contacts? Can I just copy these files over into the same folder on the 2007 install and expect it to work? Thanks for your help and ideas!
kmount Posted October 22, 2008 Posted October 22, 2008 (edited) It will be held in a PST currently regardless of whether it was exported or not. Locate it in C:\Documents and Settings\Jim Bob\Local Settings\Application Data\Microsoft\Outlook For sanities sake, start Outlook on the new PC, set it up etc and import the old PST over the top and it should be fine. You could in theory "just use" the old PST on the new install but to be honest, I'd prefer a proper import procedure. Edited October 22, 2008 by kmount missed slash in path. 1
elsiegee40 Posted October 22, 2008 Posted October 22, 2008 I have actually had to do this... at home when my previous PC died. I managed to recover the pst from "C:\Documents and Settings\Jim Bob\Local Settings\Application Data\Microsoft Outlook" as kmount said. On the new machine, I started outlook, didn't bother setting up anything and then imported from the recovered PC. Everything was fine. Another method is to go to the control panel (class view) and click on Mail Then choose Data Files. Choose add and navigate to the recovered .pst location. Remove any references to any other files.. and Outlook should open as if you'd never had a problem
danboid Posted October 23, 2008 Author Posted October 23, 2008 Thanks for that kmount and elseegee, its sorted now. Reason I didn't find it is I didn't enable 'search hidden files and folders' under Windows (XP) explorer Find tool. Duh! Next time...
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