SIMS Next Gen/Connected

[DCGIT]

Since the start of September, we have been experiencing issues whereby users keep getting DC'd and kicked out of SIMS Next Gen/Connected after very short periods of inactivity.

It's always kicked users out after long periods of inactivity, which I would expect, but now it's happening even after a few minutes since the start of the new school year.

Just seeing if anyone else has experienced this problem?

 

[JRA]

For all its faults no we're not getting that issue here in Next Gen.

[David44]

SIMS Next Gen and SIMS Connected are two different products. You should clarify which one you are referring to. We use neither here, only SIMS 7 (another product), so I can't help you with the question, other than to say rephrase/clarify it.

[DWilson1997]

If you are talking about SIMS Connected (e.g. the remote desktop session version of SIMS 7) try ensuring your browser isn't sleeping the tab.

 

In edge the policy is 'Always keep these sites active'