iSAMS / ParentPay - Syncing of Pupil Photos?

[Mr_Co]

Does anyone have iSAMS & ParentPay for cashless catering?

 

We have the pupil details syncing via Xporter, and used to have the pupil photos syncing (via an API key to BlueRunner) but ParentPay now say the BlueRunner API is no longer in use and we can't have the photos syncing, we'd have to manually update them when we have new photos taken.

Manually uploading the photos is doable, but syncing would be prefered.

 

I may be clutching at straws here, but is there any way to get the pupil photos to sync automatically? Or uploaded/imported in bulk?

[SIMS_Customer_Support]

Hi @Mr_Co

 

Thanks for getting in touch. Could you please send us your school name and a contact email address or telephone number via private message? We can then direct your enquiry to the appropriate Service team, who will be able to assist you further. 

[Mr_Co]

Hi @SIMS_Customer_Support,

We were in touch with Support, who says that the syncing of photos is no longer possible for us, which is why I’ve come here to EduGeek.

 

Should it be possible to have the photos syncing automatically from iSAMS?

 

Happy to speak with them again.

Are there contact details you can share for me to contact them? Or do I need to share mine with you first?

[SIMS_Customer_Support]

40 minutes ago, Mr_Co said:

Hi @SIMS_Customer_Support,

We were in touch with Support, who says that the syncing of photos is no longer possible for us, which is why I’ve come here to EduGeek.

 

Should it be possible to have the photos syncing automatically from iSAMS?

 

Happy to speak with them again.

Are there contact details you can share for me to contact them? Or do I need to share mine with you first?

Hi @Mr_Co It is entirely your choice you can either DM your details and I will arrange for somebody to make contact or you can contact [email protected] 

[Mr_Co]

Hi @SIMS_Customer_Support,

 

Thank you.

 

I've emailed the Help email address, asking if/how it would be possible for us.

 

Do you know if other schools are able to sync their pupil photos from MIS to ParentPay?

Or is ParentPay transitioning over to manual upload only?

 

 

[Mr_Co]

After about a week and a half after emailing ParentPay support, I've now had a response.

 

Photos can now only be imported via SIMS, not any other MIS.

 

 

So by the looks of it, the only option is to manually update the photos one by one... 😬