SIMS ID Lost Credentials

[Wirral_Wonderer]

I have just started at a school as data manager and asked the IT Team for a SIMS ID login for the Parent App. However they tell me they don't have access either, nor do SBS who support SIMS in the school.

 

The school's SIMS is on-premise and have MS365 and GoogleClassroom, I think they are migrating over to MS365 and I think the Network Manager is also new.

 

I remember setting up SIMS ID when the parent app first came out in a previous school when I was Network manager, and I remember messing round in MS365 and setting up the tennant (along with a lot of swearing!), but that was a loooooong time ago.

 

Is anyone able to point me in the right direction so I can help my IT Team?

 

Cheers

[bobsmith]

If SBS can't raise a case with ESS then can you still do it directly?

 

You can go through your SIMS account manager if there is no one in school with credentials.

[coolhands]

This may not help in anyway but this is the website http://id.sims.co.uk to see if you can log into it and get anywhere? I always find it very bizarre, I have a username which will be eg... [email protected]  and password but I think I have to log in using 'google' so you may need to experiment. It's always tricky and whichever one you use it will demand the other