Fortinet a total disgrace

[bewlay51]

I have had to replace yet another two FP231GT AP’s – that will make almost three quarters of the 22 AP’s replace since the system was put in around two years ago. I told Fortinet to collect the faulty units over three weeks ago which have been boxed up, addressed and left in reception.  – they have not. They are now trying to invoice the school for none return.

 

As well as the AP’s failing on mass and the fact we are still having issues with AP’s hanging on to devices and not letting go we will be expected to pay for AP’s that are still awaiting collection.

Is anybody else having similar issues with Fortinet?

 

I really hope Fortinet UK read this message - If so wizz me a reply with contact details and I'll have a chat with you.
 

Edited May 2 by bewlay51