Papercut Print Deploy - Would anyone mind posting a (redacted if necessary) client log?

[pete]

I'm trying to troubleshoot slow driver/printer deployment via PaperCut print deploy.

 

It would be helpful to compare the local client log (in C:\Program Files\PaperCut Print Deploy Client\logs\pc-print-deploy-client.log) with a known-good log to see what's just PaperCut being overly verbose/whiny and what's actually a problem.

 

Any offers?  I'd like the "person logs in" to "printers successfully loaded" parts.

 

cheers

 

Pete

[pete]

And if someone could go to https://papercutserver.yourdomain.whatever:9174/deploy/config and tell me if that's a valid cert or a self-signed (and so untrusted) PaperCut one, that would be handy too.

[markwilfan]

https://papercutserver.yourdomain.whatever:9174/deploy/config - untrusted self signed

[markwilfan]

We don't use PaperCut Print Deploy Client i'm afraid. sorry

[pete]

Context for the second request:

 

On the Papercut install I'm testing it should be a valid certificate that matches that presented by mobility print and the admin/user webpages.

 

So a better question would be "does the TLS cert on the URL above match the cert used on the admin interface?"

 

 

[markwilfan]

no the admin ssl is a self signed and the one for https://papercutserver.yourdomain.whatever:9174/deploy/config is signed by PaperCut Software International Pty Ltd.

Thanks

 

Mark