Is your iSAMS is down?

[geekgirl]

Is anyone else's iSAMS down this morning? Getting a 503 error - "The Authentication Server is temporarily unavailable. Please try again in a few minutes. Please open a support ticket if this message persists."

[River]

Same here! Assuming that it is related to the Microsoft outages, and once someone has had their cornflakes it will be sorted. Will give it a while and then raise a ticket

[geekgirl]

Yes, probably to Ms Azure issues or the update they rolled out to Cloud customers last night has caused a problem. I've raised a ticket so let's see 🙃

[TechMonkey]

Mine OK, so either they have sorted or it is related to a subset of servers

[geekgirl]

Still down for us 😵 Old versions of the Student and Parent Portal & Apps are down as well - error 500.
SQL Server Reporting Services are working fine though.

[River]

Ours is back

[geekgirl]

It is back for us as well. Hopefully it hasn't caused Support too much headache!

[robintech]

On their status page now https://status.isams.com/

 

Identified - Our team have identified the issue and are currently implementing resolutions across affected servers.
Please accept our apologies for this incident.
Oct 30, 2025 - 10:10 GMT
Investigating - Dear customers, 
We are aware of a small number of servers that have been impacted by overnight patching. Our team are treating this as a priority and are working on investigations and solutions now.
We will update our status page and tickets with further information.
Please accept our apologies for any inconvenience caused.
Oct 30, 2025 - 08:55 GMT