update error

[chrisgreenwood]

Hi,

 

im coming across error 0x800f081f on one of our vms (the one we use for printing).

 

I've tried reseting windows updates, clearing softwaredistribution, i've tried installing the update manually and updates prior to it but they fail as well (it appeared to have stopped after circumlative update KB5055526) 

 

The update its trying to install is KB5063880 

 

tried to do an inplace upgrade (from 2022 to 2022) to see if that would allow it but it doesn't

 

so running out of ideas

 

It's installing other updates fine, it just seems to be the circumlative ones that fail

[mcarmonaf04]

Have you tried Checking Servicing Stack Update (SSU) First?

To check it, you can look in Installed Updates (GUI)

1. Open Control Panel > Programs > Programs and Features

2. Click "View installed updates"

3. Search for "Servicing Stack" or look for KB numbers labeled as SSU in name.

 

Windows cumulative updates require the latest SSU installed first, sometimes the SSU isn’t auto-installed before the CU, which can cause silent CU failures.

You can check the latest SSU version for Windows Server 2022 here: https://support.microsoft.com/en-us/topic/august-12-2025-kb5063880-os-build-20348-4052-471ee125-e622-486c-ab3e-5847c8ca4e57#id0ejbd=windows_update

 

Download and install the latest SSU manually (if not present), then you can reboot and try to manually install KB5063880

[DavR]

I had (I think) this error on one workstation doing the September CU.

 

The thing that fixed it for me was to uninstall and reinstall Dot Net 3.5 through "Turn Windows Features on and off".

 

It was a suggestion I found on this thread - https://www.reddit.com/r/ZephyrusG14/comments/1cwnrse/windows_update_failed_install_error_0x800f081f/

 

[chrisgreenwood]

On 30/09/2025 at 16:00, DavR said:

I had (I think) this error on one workstation doing the September CU.

 

The thing that fixed it for me was to uninstall and reinstall Dot Net 3.5 through "Turn Windows Features on and off".

 

It was a suggestion I found on this thread - https://www.reddit.com/r/ZephyrusG14/comments/1cwnrse/windows_update_failed_install_error_0x800f081f/

 

 

ye that didn't work in the end

 

i had to wait until head office was in for the latest iso and did an inplace upgrade and its been fine since