bfelton Posted June 30, 2025 Posted June 30, 2025 (edited) Are any other schools getting "Account Disabled" when logging into ClassCharts this morning? I am trying to work out if it is a Trust level issue or a national outage. ** UPDATE ** it is back up for us now, it appears there was an issue with the renewal date at their end. Edited June 30, 2025 by bfelton
PotNoodleTech Posted June 30, 2025 Posted June 30, 2025 (edited) Hi we are getting it too - I thought it was a billing issue our end and am checking with the finance team have invoices been paid etc - but it's very interesting to hear of another school in the country getting it!!! Maybe it's not a billing issue after all! Edited June 30, 2025 by PotNoodleTech
PotNoodleTech Posted June 30, 2025 Posted June 30, 2025 Ok emailed classcharts support and they've fixed it only took them a minute. I've asked for an explanation!! Email [email protected]
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