Xtreme Mac Wired Keyboard

[jimmy210195]

In the summer we upgraded our iMacs to new fancy 2023 Macs with wired USB-C Xtreme Mac keyboard and mice. They are currently running Sonoma and one or two are now on Sequoia as we test. This week we've had 5 keyboards in one room (25 iMacs) have to be replaced as they were typing incorrect characters or multiple characters with a single button. I checked the keyboard settings on the Macs and they look ok plus if I plug a different keyboard into them then it works. I am wondering if anybody has seen this before with this brand or has any idea to fix? It seems strange for so many to go in the space of a week but having checked the OS of the machines that are working compared to those which aren't, they are the same.

I am waiting on a response from our supplier but I am concerned the issue is going to continue to spread in the meantime!

[RLR]

We purchased 25 new Macs this year and also had these keyboards/mice sugested to us. They seem very low quality but I guess you get what you pay for. I've not had any issues yet with them but one was delivered without an F1 key! Ours are only a few months old so still early days for us.

[jimmy210195]

Very true. We've only had ours in use since September and didn't have any issues until this week. It just feels odd that 5 have gone in a single week, in the same room, whilst two other rooms of 25 seem unaffected currently. Feel like I must be missing something!

I've reached out to Xtreme support so hopefully they'll respond.