Creative Cloud Intune

[ewan]

Hi all, anyone here deploying Creative Cloud via Intune how are you going about the updating side of things. Currently got it for students to download and install through Company Portal although as soon as they launch it Creative Cloud wants to update but says Update Failed, another installer is already running. Even when closing down all other Creative Cloud instances it isnt working? Anyone had this or any ideas of installing?

 

Tried to add it MS Store version via Graph but that was no joy.

[MichaelZahn]

That’s a common issue with Creative Cloud and Intune. One solution is to check if there’s another software update running in the background, as it can block the Creative Cloud update. You can also try deploying updates through the Adobe Admin Console, which allows you to manage and push updates. Another workaround is to pre-package the latest version of Creative Cloud for deployment, ensuring users have the most recent update before installation. If the MS Store version didn’t work, you might want to explore using Adobe’s enterprise deployment tools for better control