Bankesy Posted August 23, 2024 Posted August 23, 2024 Good morning all, We recently purchased A5 security for faculty licenses having always had A3 and I was all set to swap over the assignments today because in my head one replaced the other but now I'm looking at it I see the A5 security for faculty service plan only has a few products listed so am I supposed to assign these A5 security for faculty licenses on top of the existing A3 or instead of? Thanks
snagrat Posted August 23, 2024 Posted August 23, 2024 If it is just A5 Security, and not the full A5 license, then yes you assign as well as. It is the full A5 then you would assign instead of 1
Bankesy Posted August 23, 2024 Author Posted August 23, 2024 @snagrat Making sense to me now. Do you know if I have to make new assignment groups for the A5 bit? Will it complain of a clash if A3 is assigned to "all staff" group and then A5 is assigned to "all staff" group or is it intelligent enough in the background to combine the two licenses? Thanks
snagrat Posted August 23, 2024 Posted August 23, 2024 @snagrat Making sense to me now. Do you know if I have to make new assignment groups for the A5 bit? Will it complain of a clash if A3 is assigned to "all staff" group and then A5 is assigned to "all staff" group or is it intelligent enough in the background to combine the two licenses? Thanks You can assign to same group. As it’s an upgrade license there will be no clashing products. 1
Bankesy Posted August 27, 2024 Author Posted August 27, 2024 @snagrat Looks like it literally has to be the same group though, I'm trying to assign A5 to an "A5 Group" that contains all the same users as the "A3 Group" that's assigned to A3 but it complains that the A5 group hasn't been assigned some of the dependencies that it needs from the A3 licensing.
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