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SIMSID - Error Occurred While Processing Your Request - Creating New SDS Profile


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Posted

Hi All,

 

As the titles suggests, I am having issues creating a new SDS profile from SIMSID as I continue to get the same message saying that an error has occurred.

I did read that they're potentially having issues with this - but I currently do not have an SDS profile set for September, which means none of the data will sync when the new school year kicks in.

 

Is there anything I can do? This is going to cause massive disruption for the way we work on Teams etc so I don't want to be left in the dust by SIMs not syncing properly?

  • 2 weeks later...
Posted
In-case users see this post, SIMSID have since been in touch saying that they are continuing to do internal testing for the fix for this, and they are hoping they can release this as an update before Sept 24.
Posted
In-case users see this post, SIMSID have since been in touch saying that they are continuing to do internal testing for the fix for this, and they are hoping they can release this as an update before Sept 24.

 

Let's hope!! I was this having this problem last year and I have a ticket open with them since last June???

 

Keep receiving updates to say in testing but I have Given up hope and moved over to Locker to support Teams Creation etc etc

Posted
I was this having this problem last year and I have a ticket open with them since last June???

Keep receiving updates to say in testing

 

Ours worked fine last year - just a simple button click or two and it was sorted. You had issues?

I spoke to them maybe two weeks ago and they said that they had internal issues.

Posted
Ours worked fine last year - just a simple button click or two and it was sorted. You had issues?

I spoke to them maybe two weeks ago and they said that they had internal issues.

 

I had issues with user matching - It would basically Loop so I could never match users and this was an issue for us since a few months earlier we changed UPNS for all students!

Posted
You know, I feel I remember something like this and just put up with it. I had to match every user one by one rather than doing 2+

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