lucaj87 Posted June 10, 2024 Posted June 10, 2024 We have a student who started with us on 9th May and they have attendance marks available before their start. The PM mark is z but the morning and class marks are coming up as available to put an attendance mark in from 2nd May. Does anyone know how to fix this?
pablo007 Posted June 10, 2024 Posted June 10, 2024 Is this in sims.net ? have you checked the start date?
lucaj87 Posted June 12, 2024 Author Posted June 12, 2024 Hi, Yes, this is in SIMS. I've checked the start date and their start date on SIMS says 9th May.
pablo007 Posted June 12, 2024 Posted June 12, 2024 That is odd then as both Am and Pm should as you rightly point out be populated with Z's with no option to change. So you will need to escalate to ESS support.
bobsmith Posted June 17, 2024 Posted June 17, 2024 check their timeline of memberships - possible someone amended their start date but didn't update all their memberships - such as year group/ tutor group?
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