Intel Graphics - Cannot wake monitors

[MrIlly]

So after an update to the Intel Graphics drivers, we're having issues across pretty much all of our schools where, when the PCs are locked and the screens go into their sleep mode (but the PC stays on), we cannot get the screens to wake back up when pressing the keyboard or moving the mouse.

 

If we downgrade the graphcs driver from the HP website, it solves the problem, right until Windows Update installs the newest version (totally not annoying).

 

We've found a workaround at the moment by pressing the key combo to soft reset the graphics driver from the Windows OS by pressing CTRL+SHIFT+WINDOWS+B.

 

Anyone else come across this?

[Olliedawg]

Not come across this as of yet.. see what next week brings lol.

 

What machines are you using in your classrooms?

 

There is a GPO you can use to stop windows update from grabbing drivers btw.

[MrIlly]

Not come across this as of yet.. see what next week brings lol.

 

What machines are you using in your classrooms?

 

There is a GPO you can use to stop windows update from grabbing drivers btw.

 

We're using HP SFF 400 G9 using the UHD 770 driver in this particular school I am overlooking. But we're even seeing this type of fault with really ancient micro Lenovo PCs, again, using Intel graphics.

 

We use WU as part of our build as we force a kind of custom vanilla build of Windows onto our PCs via FOG project, so it needs to grab graphics drivers from WU so we're not having to do driver updates manually when we're away from schools where rebuilds are required.

 

Kinda stuck between a rock and a hard place with that one

[Olliedawg]

We're using HP SFF 400 G9 using the UHD 770 driver in this particular school I am overlooking. But we're even seeing this type of fault with really ancient micro Lenovo PCs, again, using Intel graphics.

 

We use WU as part of our build as we force a kind of custom vanilla build of Windows onto our PCs via FOG project, so it needs to grab graphics drivers from WU so we're not having to do driver updates manually when we're away from schools where rebuilds are required.

 

Kinda stuck between a rock and a hard place with that one

 

Ah I see. I admit it is nice and easy to leave drivers to WU. Tbh with my latest deployment setup with MDT i just leave the driver install to WU now as part of the task sequence, unless theres some sort of bespoke peripheral/equipment that requires a certain driver.