Can't re-enroll a wiped autopilot device

[Oaktech]

Story time...

 

We've had a member of staff leave under a bit of a cloud, initially they took their laptop with them and then left the country. It was unclear if/how we were going to get that device back and the HT asked me to do a wipe from Intune which clearly worked because the device was sat at the install screen when we eventually got it back via the estate agent selling their house!

 

Anyway...

 

As far as I can tell I've removed the device from Intune, from Autopilot and from Entra per the guidance documentation, but trying to reprovision it with a provisioning package from WCD fails immediately trying to re-enroll in Azure/Entra.

 

We are no longer using autopilot for this particular make and model of laptop due to various difficulties.

 

Anyone got a clue?