Sharepoint App deleting files

[Theldron]

Hiya all,

 

Hope you are well.

 

Having a weird thing of student files going missing in Teams. When I check in sharepoint recycle bin, I can find the file and it says deleted by Sharepoint app. There have been files deleted at 3am, so can't imagine this is somebody doing this.

 

 

Any ideas?

 

Many thanks

[psydii]

While not in the middle of the night, we've had a spate of oddness with files being deleted. It has something to do with the teachers running with Assignments through the UI and people also directly accessing the documents in the document library. The fix was to ensure that on a per-assignment basis, they either only used the Assignment UI to open, edit, hand in and return work, or (once a dummy assignment has created the student folders) to exclusively access work in via the Student Work Document library.

 

The date/time shown is as per the SharePoint site's timezone - this might not always be UTC so might be worth checking that - the UTC equivalent times might be something more likely to point to human interactions.

[Theldron]

@psydii Hi, thanks for that. I have checked and the Sharepoint site timezone was on UTC-8 US and Canada. Ill explain to the teachers that they either use the UI or the document library not both. Thanks again.