SOPHOS: ArRRRGGGH Secure Client isolating our clients!

[Jaan]

Anybody else had this?

 

Sophos is isolating devices that attempt run the WJEC secure client. We had this last year and reported the false positive to sophos and WJEC. I didn't put an exception in as i do that as a last resort..... i just assumed SOPHOS/WJEC would have followed it up

 

Kicking myself really, anyway i've added a exception now, but we had a secondary issue where the devices that were isolated couldn't communicate back to central..........to get the exception....... so we had to unisolate manually...

 

#YAYFRIDAY

Edited March 8, 2024 by Jaan

[Brax]

Anybody else had this?

 

Sophos is isolating devices that attempt run the WJEC secure client. We had this last year and reported the false positive to sophos and WJEC. I didn't put an exception in as i do that as a last resort..... i just assumed SOPHOS/WJEC would have followed it up

 

Kicking myself really, anyway i've added a exception now, but we had a secondary issue where the devices that were isolated couldn't communicate back to central..........to get the exception....... so we had to unisolate manually...

 

#YAYFRIDAY

I feel you, Every time there's an exam with Secure Client or Pearson Online Platform I cry a little inside as I just know something will happen. At least it's friday