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Posted

Fairly new to intune, we have laptops and ipads setup in intune, and all has been working well.

 

Tried to add an ipad Friday night, and im getting an "invalid profile" message on the remote management page when going through the intune setup. After a bit of a google I found that it could be related to the MDM push certificate, however I have checked this and the MDM certificate is vallid till July24.

 

The enrollment program tokens has a warning, but this relates to "On iOS/iPadOS 14.5.x and 14.6.x, the Passcode and Touch ID Setup Assistant screens during device setup aren't working. If you use these settings in your policy, the settings aren't enforced."

 

We have a configuration profile under Devices>IOS>configuration profiles.

 

Can anyone suggest where I need to look to resolve the invalid profile message the ipad is getting when trying to setup into Intune, happy to send any screenshots that may be of assistance.

 

Thanks

Posted

Have managed to make progress on this today, having replaced a couple of certificates exporting from ASM and importing into intune, and then adding the S/N of a new ipad into intune, I got rid of the no profiles error the ipad was getting, and it has now appeared online. I have been able to send some apps to the ipad too.

Where I am now struggling is with being able to change the device ownership. Its curreny "unknown" and I cannot change to corporate, or set a primary user on it.

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