Smoothwall Blocking SIP Registration

[jerryfudd]

Yesterday we had to power down the comms cab, and since then, the Unify phone system doesn't seem to be able to contact Voiceflex to register the SIP.

 

Any ideas?

 

Everything else is fine, and in the Unify the remote access section is green which should mean it can see the internet.

[jerryfudd]

Well, I fixed it, or, should I say - its fixed.

 

Did all the usual rebooting, checked that the IP of the Unify was an exception, it all was - made no changes recently.

 

But I added voiceflex.com as a category, then set it to not inspect/filter and it then registered.

 

However, that shouldn't matter - so not sure if they fixed something in the background.

 

EDIT - Was actually an issue with voiceflex! Wrong SIP address.

Edited August 16, 2023 by jerryfudd