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Posted

Hi All,

 

I am using windows 10 pro laptop at home, using Microsoft Office 2016 and 2019 pro. I recently formatted the laptop and installed Office 2019. When I click on Microsoft Word it directs me to the web to sign in for some reason. This never happened before. Then I uninstalled office 2019 and installed 2016. The same thing happens. If I click on a saved word document, that opens fine. The laptop was previously on a network but has been taken off and is logging in using a local account. Could this be the issue?

 

Thanks in advance.

Posted

Are you using the pre-populated start menu links similar to the below?

 

Windows-Start-Menu-redesign.jpg

 

These seem to default to the web version (why charge once when you can keep charging monthly?).

 

Try scrolling down the alphabetical links and launching from there.

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