Clevertouch AirPlay

[rjf99]

I ran a training session at a community centre last week. They had a very large and high end CleverTouch interactive TV, with software on enabling AirPlay. I found that the AirPlay lagged approx 10 seconds behind the iPad being used though. I haven't experienced this before, even with lower-end TVs. Maybe I'm wrong on the quality and it's just underpowered. I won't be able to get the model number until next week. Some of the other possible causes I was theorising were:

 

- The TV has some Android apps installed. Could some of them be running in the background and slowing things down? The TV was completely off and unplugged when I arrived. The rest of the interface on the TV was smooth

 

- Too much Wi-Fi / LAN traffic ? There were x10 iPads turned on, which has been off for many weeks, so they could have been pulling a lot of data down for updates. They have very few apps installed and I didn't see any updating. They aren't running the latest version of iOS available for them, so I suppose they could have been pulling updates.

 

- They have two Wi-Fi networks, and the devices could be on different SSIDs and potentially different subnets? (I think very unlikely on this one, and I know AirPlay has some specific set-up requirements around different subnets, which I don't think are in place.)

 

The network is all brand new within the last 18 months, and all of the equipment I have seen is low to mid enterprise level

 

Any other suggestions?

 

Only thing I can think of in the first instance is to fully update all of the iPads with the latest iOS and apps. Then either contact the TV manufacturer or factory reset it?

[southhamster]

Can you try an iPad with the clevershare app installed, that may give you clues as to where the problem is. Our reception class used it very happily.

https://support.clevertouch.com/products/cleversoftware/clevershare-2

[Mrpower]

We have a Newline touchscreen and some BenQ touchscreens, and the most regular update on both screens has been the remote screen / airplay software. The airplay software might need an update.