Office 2019 Install No longer Working

[EeboBebo]

Our deployment of Office 2019 is no longer working and i cant work out why? We deploy via SCCM but im trying to test the install locally and reference the config.xml file but i get the error:

 

"We're sorry we cant continue because we wern't able to download a required file. Error code 30182-2013 (2)"

 

I'm trying to deploy on windows 11.

 

Thnaks

[CHiLL]

Whenever I've had that, it's because the config file is referencing a location not where it's expected.

 

Root location: \\server\share$\office2019

setup.exe location: \\server\share$\office2019\setup.exe

config.xml location: \\server\share$\office2019\config.xml

Office data files location: \\server\share$\office2019\office

 

Script

"\\server\share$\office2019\setup.exe" /configure "\\server\share$\office2019\config.xml"

 

You could always try and redownload the office 2019 files by running this command:

"\\server\share$\office2019\setup.exe" /download "\\server\share$\office2019\config.xml"

Edited May 24, 2023 by CHiLL

[3s-gtech]

Just bear this in mind if deploying 2019 now:

 

https://learn.microsoft.com/en-us/deployoffice/endofsupport/microsoft-365-services-connectivity

[EeboBebo]

Just bear this in mind if deploying 2019 now:

 

https://learn.microsoft.com/en-us/deployoffice/endofsupport/microsoft-365-services-connectivity

 

Ahhh, never knew that! strangely when trying to re-download the files it comes up with another error "Couldn't install. We're sorry we had a problem installing your Microsoft 365 and office programs. is your internet connection working?

[CHiLL]

Ahhh, never knew that! strangely when trying to re-download the files it comes up with another error "Couldn't install. We're sorry we had a problem installing your Microsoft 365 and office programs. is your internet connection working?

I've also experienced this before and it was because it was having a hissyfit trying to download it to the share. Instead, I logged onto the server that the share was hosted on, browsed to the folder location and ran the download batch file. It then downloaded the content as expected.

[Koldov]

Just bear this in mind if deploying 2019 now:

 

https://learn.microsoft.com/en-us/deployoffice/endofsupport/microsoft-365-services-connectivity

 

From that link:

 

"We won’t take any active measures to block older Office versions from connecting to Microsoft 365 services if they're in extended support and are kept up to date. This includes Office 2019 and Office 2016 after October 10, 2023. Both of these versions are in extended support until October 14, 2025."

 

For the OP, iirc the only time I had that error (and this was on Windows 10 obviously) was when the language file of the OS was different to the version stated in the XML (read on from this post):

 

http://www.edugeek.net/forums/office-software/227339-deploying-office-2019-a-2.html#post1949726

 

Things may obviously be a little different with Windows 11 and it may not be the same issue (even if it throws the same error), I'm interested why you haven't gone Office 2021 LTSC, if local install is your thing and not O365?