Jamf apps not installing.

[plumyeti]

Please someone help!

 

On friday we enrolled a macbook which had been reset. Was previously managed a different way.

 

Applied all the correct group to apply policies and apps.

 

The issue is some of our apps are stuck on "Installing" with nothing happening on the macbook.

 

I've added a screenshot below from Jamf.

 

Any help appreciated, have taken over Jamf with little knowledge due to someone leaving the team.

 

[Brimstone]

Please someone help!

 

On friday we enrolled a macbook which had been reset. Was previously managed a different way.

 

Applied all the correct group to apply policies and apps.

 

The issue is some of our apps are stuck on "Installing" with nothing happening on the macbook.

 

I've added a screenshot below from Jamf.

 

Any help appreciated, have taken over Jamf with little knowledge due to someone leaving the team.

 

[ATTACH=CONFIG]68928[/ATTACH]

Are these the correct versions for macOS not iOS, I only ask cause I have done this very thing myself before?

[Mrpower]

I have found a reboot of the device sometime sets the MDM process off. I guess the usuals, check the WIFI, Check ethernet, Check to see if any of the management Mobile policies have been downloaded to the MacBook. Check that you are installing the apps on the correct MacBook, done that before. Did you install the enrolling MDM profile remotely, if you did you might need to allow it on the machine as a local user.