Company Support

[ITGURU]

Has anyone else noticed of late the lack of response and support from providers which seems to be since covid

 

seems the majority now work from home with little or no care about customer service and just say I'll drop them a message on teams.

[3s-gtech]

It’ll be company dependant. I’ve had some really good support experiences over the last couple of years. I don’t use a huge number of providers though.

[TechMonkey]

I have to say I feel like I have had to chase companies more in the last year. I had put it down to having moved area and maybe a slight more relaxed attitude here.

[RedwayNetworks_Michael]

I have to say I feel like I have had to chase companies more in the last year. I had put it down to having moved area and maybe a slight more relaxed attitude here.

 

I can speak from a supplier perspective and i too can say that even the distribution channels have become much harder. As one of the dreaded sales people everyone likes to avoid i spend so much time chasing them.

 

I was speaking to one of my customers at a school the other day and we had a bit of a laugh about it and im sure many of you here can relate.

 

We was laughing about how many calls my customer gets everyday from suppliers and vendors telling them about the latest great product they should buy. However when you ask them for a price for this latest great offer they seem to disappear.

 

I always laugh because it just seems crazy from a business perspective, me "can i have a quote please" vendor reply " erm we will think about it"