[sims] SIMs Services not starting after reboot

[newpersn]

Hello.

 

Bit of a odd one here.

 

When we restart our SIMs server - None of the services start, SQL / Document server / Solus / Wonde / Groupcall. We can start them manually but this defeats the object of automatedly start..

 

Has anyone come across this?

 

Server 2019, SQL2016

[jthompson]

I've certainly had them take a long time to get going after a restart, with the sync agents like Wonde basically timing out and needing a manual start because the dB services took so long.

 

Might be worth contacting ESS support to get details of db optimisation patches and procedures. Our server is much happier in this regard after doing that.

[LeMarchand]

Haven't had SIMS for a while, but used to get this intermittently. Didn't happen often enough to get it sorted, and IIRC it was only at one site. I did have a vague idea about scripting something to check for and start services but we ditched SIMS.

[newpersn]

Just to update. - I did log with ESS and they said try changing Start up to Auto - Delayed start. So far i have rebooted a few times and it seems much happier.