CRB Fusion

[mattysmith80]

Not sure which section to put this in but here goes.

 

Is anyone else using CRB Cunninghams Fusion Cashless Catering system ? We are getting Socket Errors at both sites that are causing the tills to crash.. CRB are having a look but wondered if anyone else was having this issue too ?

[Boredguy]

Are your tills on the same IP range as the server?

Since the start of term our tills and workstations decided to stop recording new biometric prints giving a "socket error #10060" on stations and "parameter incorrect" on the tills.

 

I've gotten round it on the tills by going into the programdata folder and finding the impactclient.ini file and changing the IP address for the hostname for the tills, and I'm having to look at switching the stations we do prints on during the year to have a 2nd NIC with access to the VLAN/IP Range that Impact server is configured to work with.

 

I think something in a Windows update might have changed something since we had zero issues with our setup from November til July, but suddenly issues in Sept.

[mattysmith80]

Can I just check… are you using CRB Fusion Hosted or CRB Impact ?